Can’t Scroll Zoom in Adobe Photoshop on Windows 10

Update: This has been fixed in Build #9860 and above.

If you are running the new Windows 10 Technical Preview and also running Adobe Photoshop CS6 you might have noticed a little bug. The problem is that you can’t zoom in and out using CTRL + Mouse Wheel. I didn’t realize how much I used this before I couldn’t do it anymore lol. As an internet marketer Adobe Photoshop is one thing that never closes on my computer. I use it to design new Facebook ads, to make featured images for blog posts, to design new ads for Google Display Network, and the list goes on and on. Now I can’t complain because I am not running an official OS. However, anyone having this similar problem I highly recommend you report this bug to Microsoft (it isn’t an Adobe problem).

Temporary Workaround 1

You can install KatMouse which is a free application for your mouse. This will actually enable it so the CTRL + Mouse Wheel will work again like normal for zooming in and out in Photoshop. Make sure when installing you select both of the check boxes otherwise you will get an error on Windows 10.

katmouse windows 10

Props to Rush Maeriq Roque for posting this in the Adobe Forums.

Temporary Workaround 2

There is also a new hotkey that works which I discovered from this video posted on YouTube: Photoshop CC Scroll Zoom Issue.

If you press the following:

CTRL + Spacebar + Drag your Mouse Around Left or Right

Submit Feedback

Follow the instructions below to report the issue of not being able to scroll zoom in Adobe Photoshop on Windows 10. And yes Scroll Zoom is already enabled via the preferences menu.

Step 1

First open up Adobe Photoshop CS6.

adobe photoshop cs6

Step 2

Next click on the start menu and click into the “Windows Feedback” tool. This is a very handy and quick way to report the issue. You can also see how many other people have reported the issue.

windows 10 feedback tool

Step 3

Click into “Recent Applications” and then on the right hand side you should see Adobe Photoshop CS6. Click into that.

report windows photoshop

Step 4

Towards the bottom you should see an already reported issue “Scrolling using mouse and touchpad does not work in Photoshop CS6. Click on that. (I am not quite sure how the feedback tool works with different regions. So if you don’t see this then simply submit new feedback.)

scrolling using mouse photoshop

Step 5

Add any additional details and click on “Me too!”

photoshop cs6 scroll issue

You will then see a Thank You.

thank you windows feedback tool

How long did it take for you to notice this issue? As always feel free to leave your comments below!

Also check out this Free Auto Updating Social Kit Plugin for Photoshop.

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